Terms of service

Terms & Conditions

Welcome to NIVOpk. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

General

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. We reserve the right to update or modify these terms at any time without prior notice.

Products & Information

We make every effort to display product descriptions, images, and prices accurately. However, minor variations in color, packaging, or design may occur due to lighting, screen resolution, or manufacturer updates.

Order Confirmation

Placing an order on NIVOpk does not guarantee acceptance. We reserve the right to:

  • Confirm orders via call or message

  • Cancel any order due to stock unavailability, pricing errors, or suspicious activity

Pricing & Payments

All prices are listed in PKR (Pakistani Rupees).
We primarily offer Cash on Delivery (COD).
Prices may change without prior notice.

Cash on Delivery (COD)

  • Customers are requested to check the parcel before accepting delivery

  • Once the parcel is accepted, it is considered delivered in good condition

  • False or fake orders may result in permanent account blocking

Shipping & Delivery

Delivery timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances. NIVOpk is not responsible for delays caused by courier services.

Returns & Exchanges

Returns and exchanges are handled according to our Return & Exchange Policy. Please review that page for complete details.

Intellectual Property

All content on this website—including logos, images, text, and designs—is the property of NIVOpk and may not be copied, reproduced, or used without written permission.

Limitation of Liability

NIVOpk shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

User Conduct

You agree not to:

  • Provide false information

  • Misuse the website

  • Attempt fraud or unauthorized access

Violation may result in order cancellation or legal action.

Privacy

Your personal information is handled according to our Privacy Policy and is kept secure.

Governing Law

These Terms & Conditions are governed by the laws of Pakistan.

Contact Information

For any questions regarding these Terms & Conditions, contact us at:
📧 Email: support@nivoqk.com